Terms Of Services

Welcome to China Import, your trusted online destination for high-quality imported goods at the best prices in Pakistan.
These Terms of Service govern your access to and use of our website, services, and purchases.
By accessing our website or making a purchase, you agree to abide by the terms, conditions, and policies outlined below.
If you disagree with any part of these terms, please discontinue use of our website immediately.

1. Acceptance of Terms

By visiting our site, browsing, or making a purchase, you confirm your acceptance of these Terms of Service.
This agreement applies to all users — including customers, browsers, merchants, and content contributors.
China Import reserves the right to update or modify these terms at any time without prior notice.
It is your responsibility to periodically review this page for changes. Continued use of the site means you accept those updates.

2. Eligibility to Use

You must be at least 18 years of age or have the consent of a parent or legal guardian to use this site.
By agreeing to these terms, you represent that you are legally capable of entering into binding contracts under Pakistani law.
We reserve the right to refuse access, suspend, or terminate service to any user who violates our policies or provides false information.

3. Account Registration and Responsibility

To make purchases or access certain features, you may be required to create an account.
You agree to provide accurate, complete, and up-to-date information during registration.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
If you suspect unauthorized use of your account, notify us immediately at fawadpitafi11@gmail.com.

4. Product Descriptions and Accuracy

We take great care to provide accurate product information, including images, descriptions, and specifications.
However, due to manufacturing variations, lighting conditions, or screen differences, the actual product may slightly differ.
Any typographical, pricing, or image errors are subject to correction without prior notice.
We reserve the right to update, modify, or remove product listings at any time.

5. Pricing and Payment

All prices are listed in Pakistani Rupees (PKR) and include applicable taxes unless otherwise stated.
Prices are subject to change based on supplier adjustments, currency fluctuations, or promotions.
Payment methods accepted include Cash on Delivery (COD), Bank Transfer, and Online Payment Gateways.
If a pricing error occurs after you place an order, we may cancel or adjust your order after notifying you.

6. Order Acceptance and Cancellation

An order confirmation does not constitute final acceptance.
Orders may be canceled, limited, or delayed based on stock availability, pricing errors, or verification requirements.
We reserve the right to cancel any order at our discretion, including those placed using false identities or suspicious payment methods.
If your order is canceled, a full refund will be issued promptly.

7. Shipping and Delivery

We offer safe and reliable delivery across Pakistan in partnership with leading courier services.
Orders are processed within 1–3 business days and delivered within 2–7 working days, depending on your location.
Delivery timelines are estimates — unexpected delays may occur due to weather, courier issues, or national holidays.
Please review our detailed Shipping Policy for more information.

8. Returns, Refunds, and Replacements

Customer satisfaction is our top priority.
If you receive a defective, incorrect, or damaged item, you may request a return or refund within the specified period.
Returned items must be unused, in original packaging, and accompanied by proof of purchase.
For full terms, refer to our Refund & Return Policy, available on our website.

9. Product Availability and Stock

Our inventory is updated regularly, but due to high demand or supplier shortages, certain products may become unavailable.
In such cases, we will inform you immediately and offer a replacement or refund.
We are not responsible for delays caused by third-party vendors, customs clearance, or supply chain disruptions.

10. Promotional Offers and Discounts

We periodically offer sales, coupons, and promotional codes.
Each promotion has its own terms and conditions, including validity dates and applicable products.
Promotions cannot be combined unless explicitly stated.
China Import reserves the right to cancel or modify any promotion at its discretion.

11. User Conduct

You agree not to misuse our website or engage in unlawful activities.
This includes attempts to hack, spread malware, impersonate others, or engage in fraudulent transactions.
We reserve the right to restrict or terminate access for any user violating our terms, without prior notice.

12. Intellectual Property Rights

All content on this website — including logos, graphics, images, text, product descriptions, and trademarks — is the exclusive property of China Import or its licensors.
You may not copy, reproduce, distribute, or use any content without prior written authorization.
Unauthorized use of our intellectual property may result in legal action.

13. Third-Party Services and Links

Our website may include links to third-party websites or services for your convenience.
We do not control or endorse the content, policies, or practices of these external sites.
You access third-party links at your own risk, and we are not responsible for any damages or losses resulting from such use.

14. Reviews and User Content

We encourage honest feedback from our customers.
By submitting reviews, comments, or suggestions, you grant China Import a non-exclusive, royalty-free license to use, publish, and display your content.
We reserve the right to remove reviews that contain offensive, false, or inappropriate material.

15. Limitation of Liability

To the maximum extent permitted by law, China Import shall not be liable for any indirect, incidental, or consequential damages resulting from your use of our products or website.
Our total liability, under any circumstance, shall not exceed the total amount paid for the product in question.

16. Disclaimer of Warranties

All products and services are provided on an “as is” and “as available” basis.
We make no guarantees regarding the accuracy, reliability, or completeness of product information.
We disclaim all warranties, express or implied, including those of merchantability or fitness for a particular purpose.

17. Indemnification

You agree to defend, indemnify, and hold harmless China Import, its employees, affiliates, and partners from any claims, damages, or legal expenses arising from your misuse of our services or violation of these Terms.

18. Privacy and Data Protection

Your personal data is handled with utmost care and confidentiality.
By using our website, you consent to our collection and use of information as described in our Privacy Policy.
We do not sell, rent, or disclose your data to third parties without your consent, except as required by law.

19. Governing Law and Dispute Resolution

These Terms of Service shall be governed by the laws of Pakistan.
In the event of any dispute, both parties agree to submit to the exclusive jurisdiction of the courts of Karachi, Sindh.
We always encourage resolving issues amicably before legal escalation.

20. Contact Information

If you have any questions, feedback, or concerns regarding these Terms of Service, please contact us:
📧 Email: fawadpitafi11@gmail.com
🕒 Support Hours: Monday – Saturday, 10:00 AM – 6:00 PM
🌐 Website: www.chinaimport.pk (if applicable)

We appreciate your trust and support. Thank you for shopping with China Import — Quality Imports, Trusted Service.