Privacy Policy

At China Import, your privacy and trust are of the highest importance to us. This Privacy Policy describes in detail how we collect, use, disclose, protect, and manage your personal data when you visit our website, shop with us, or communicate with our team.

By using our website, placing an order, or interacting with our services, you consent to the practices described in this Privacy Policy. If you do not agree with our terms, please stop using our website or services immediately.

We are committed to being open and transparent about how your information is handled and to maintaining compliance with all relevant privacy regulations.

1. Information We Collect

To ensure a smooth shopping experience and provide reliable services, China Import collects several categories of data based on how you use our platform. We only gather information necessary for legitimate business purposes.

1.1 Personal Information

When you interact with us directly—such as creating an account, subscribing to newsletters, or placing an order—we may collect:

Full legal name (first and last)
Email address (e.g., fawadpitafi11@gmail.com)
Mobile or contact number
Billing and shipping addresses
Payment details (processed securely through third-party payment gateways)
Order history and transaction details

We do not store sensitive payment data (like complete credit card numbers) on our servers. Payments are securely processed through trusted, PCI-compliant payment partners.

1.2 Technical and Analytical Data

When you visit our website, certain data is automatically collected by cookies, web beacons, or other tracking technologies, including:

IP address and device identifiers
Browser type, version, and operating system
Time zone, language settings, and geographic location
Date and time of visits
Pages viewed, time spent, and referral URLs

This helps us improve website performance, security, and user experience.

1.3 Communication Data

If you contact us via email at fawadpitafi11@gmail.com, live chat, or social media, we may collect and store communication data such as:

Your email address or username
The content of your messages or inquiries
Attachments or files you send
Feedback, testimonials, or reviews

This enables us to respond quickly, improve support, and maintain records for quality assurance.

1.4 Optional Information

We may occasionally request optional information such as preferences, interests, or demographic data to personalize your experience. Providing such information is voluntary.

2. How We Use Your Information

We value your privacy and only use your personal data for purposes that are fair, transparent, and lawful.

2.1 Order Processing and Fulfillment

To confirm, process, and deliver your orders.
To issue invoices, receipts, or confirmations.
To provide shipping status, delivery updates, and order tracking.

2.2 Customer Support

To respond to inquiries, complaints, or refund requests.
To assist with replacements or returns.
To provide product information or technical help.

2.3 Account Creation and Management

To register and secure your user account.
To manage your saved addresses, wishlist, and order history.
To personalize your dashboard and shopping experience.

2.4 Marketing and Communication

To send promotional offers, discounts, or newsletters (with your consent).
To inform you about new arrivals, sales, or updates.
You can unsubscribe anytime using the “unsubscribe” link in our emails or by contacting us at fawadpitafi11@gmail.com.

2.5 Analytics and Improvement

To analyze user behavior and improve site usability.
To monitor product trends and improve stock availability.
To evaluate marketing campaigns and improve performance.

2.6 Legal and Security Purposes

To prevent fraud, unauthorized access, or security breaches.
To comply with laws, regulations, or legal orders.
To protect the intellectual property and rights of China Import.

3. Sharing Your Data

We respect your data privacy and never sell, rent, or trade it. However, limited sharing may occur with:

3.1 Service Providers

Payment Processors: To handle payments securely.
Delivery Partners: To ship and track your orders.
Hosting & IT Providers: To maintain our website systems.
Marketing Platforms: To manage campaigns (only with consent).

3.2 Legal Authorities

We may disclose information if required by law or to protect against fraud, legal claims, or security risks.

3.3 Business Transfers

In case of a merger, acquisition, or restructuring, your data may be part of the transferred assets. You will be notified if such changes affect you.

All partners are required to maintain confidentiality and adhere to strict data protection standards.

4. Data Protection and Security

We use advanced technical and organizational measures to safeguard your data, including:

SSL Encryption (HTTPS) for secure data transmission.
Secure Payment Gateways for all transactions.
System Audits & Monitoring to detect vulnerabilities.
Restricted Employee Access under strict confidentiality agreements.

Despite best practices, no system is 100% secure. We advise using strong passwords, logging out after shopping, and never sharing account credentials.

5. Cookies and Tracking Technologies

Cookies improve your browsing experience and help us tailor content to your needs.

5.1 Types of Cookies

Essential Cookies: Required for core site functionality.
Performance Cookies: Measure traffic and site usage.
Functional Cookies: Save preferences (language, region).
Advertising Cookies: Deliver relevant offers or ads.

5.2 Managing Cookies

You can manage or disable cookies in your browser settings. Some site features may not function properly if cookies are disabled.

6. Your Rights

Depending on your location, you may have the right to:

Access the data we hold about you.
Correct inaccurate or incomplete data.
Request deletion of your personal information.
Restrict or object to data processing.
Withdraw consent for marketing at any time.

To exercise your rights, contact us at fawadpitafi11@gmail.com with your full name and request details. We’ll verify your identity before processing any requests.

7. Data Retention

We retain your information only as long as necessary to:

Complete transactions and fulfill orders.
Provide customer support.
Comply with tax, legal, or regulatory obligations.

Afterward, data is securely deleted, anonymized, or archived.

8. Children’s Privacy

China Import does not knowingly collect information from children under 13.
If a child has provided us personal data, please contact fawadpitafi11@gmail.com so we can remove it immediately.

9. Third-Party Links

Our website may include links to external sites.
Please note that these third-party sites have their own privacy policies, and China Import is not responsible for their practices or data handling.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect:

Changes in our operations or services
Updates to privacy laws
New technologies or website features

The “Last Updated” date will always be shown at the top of this page. Significant updates will also be communicated via email or website notice.

11. Contact Us

We’re always available to help with privacy-related questions or concerns.

📧 Email: fawadpitafi11@gmail.com
🏪 Store Name: China Import
🌐 Website: [Your website link here]

For any privacy request, complaint, or clarification, please reach out to us at the email above.

Our Commitment

At China Import, your trust is our foundation. We’re dedicated to protecting your data and ensuring your shopping experience is safe, secure, and transparent.